With a newly redesigned checkout screen and easy-to-navigate booking process, the latest version of the Blacklane app promises to be its best yet. Making it even easier to get where you need to go, the sleek app guides you through reserving a ride with simple and straightforward prompts.
After downloading the app and creating an account, you’ll be prompted to enter the details of your first ride. And with service in more than 180 cities around the world, it’s easy to find a driver to take you where you need to go. Enter your address, and the time and date of your requested pickup. For travelers needing transport from an airport, the Blacklane app allows you to enter your flight number so that the driver can keep track of your arrival time. You can also add in details for what should be written on a pickup sign at baggage claim or tell the driver how many bags you have.
Next, the app prompts you about what type of car you would like for your ride. The app guides you through the selection process by showing you a picture of the car and the fixed price for the ride, which includes VAT and other fees. Tip is already built into the price as well. Blacklane offers three different options for cars: Business Class, Business Van/SUV, and First Class. You can easily select the car class that fits your needs and your budget.
Once you select your vehicle, you’ll be shown a booking summary where you can review the details of the ride before you confirm your order, such as the distance to your destination, price, car selection, and estimated duration of the ride.
On the day of your scheduled ride, the app sends you two email and SMS-updates. One informs you that the car you’ve ordered is on its way, and the other indicates that the driver has reached your specified location. Each ride includes built-in waiting time: 15 minutes for standard pickups, and one hour for airport pickups giving you some breathing room when flights are delayed.
The app easily stores customer credit card information so you don’t have to continually re-enter payment details. For frequent international travelers, this is a huge benefit since it allows customers to forgo the hassle of handling different foreign currencies. The app allows you to cancel your reservation for free up until one hour before the pickup. After the ride is completed, an electronic invoice is immediately sent to the customer.
After you complete a booking, the app will also give you the choice to book a return ride if needed without having to enter all of your information into the app again. Once you’ve consistently been using the Blacklane app, your frequently booked locations are displayed, further simplifying the booking process for repeat rides.
Overall, the Blacklane app experience is simple and straightforward. Frequent travelers will be impressed by the ease-of-use for airport pickups, and all riders will value the app’s customizable features.